COMPANY CULTURE
At Southpaws, we pride ourselves on a company culture centred around our core values and mission: to provide exceptional care to our animal patients and their families.
We believe in a collaborative, team-based approach to veterinary care, where every team member plays an essential role in delivering exceptional care to our patients.
We are committed to treating every patient with compassion and respect, and believe in open and transparent communication with our clients, ensuring that they are informed and involved in their pet’s care every step of the way.
Our team members are dedicated to ongoing learning and development, and we encourage and support continuing education opportunities, both internal and external training programs. We believe in promoting from within, offering opportunities for career advancement, and valuing a healthy work-life balance to support our team member’s personal and professional goals.
At Southpaws, we are proud of our company culture and the values that guide our work. We believe that by working together and staying true to our mission and values, that we can continue to deliver exceptional care to our patients and make a positive impact in the lives of our clients and their animal companions.
Integrity – We take responsibility, and we are accountable.
Trust – We are open to learning, and support you and each other.
Teamwork – We pull together and focus on solutions.
Compassion – We care for our patients and advocate for them through trust and understanding.
Humour – Humour supports our compassion and maintains our humanity. We find enjoyment in our work and are approachable for pet owners and referring vets.
Professionalism – We are professional at all times. We value attention to detail, high standards and respect for our patients, clients, referring vets and each other.
Innovation – We seek solutions and resolutions. We find ways to achieve the unachievable and see beyond the immediacy of the challenge.
We do all of this because pets are our family and our family is our team.
DIVERSITY AND INCLUSION
At Southpaws, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and included. To achieve this, our recruitment processes focus on promoting diversity and eliminating bias. We actively seek out candidates from diverse backgrounds and evaluate them based on their skills, qualifications, and experience relevant to the position. We also provide ongoing training and support to our employees to build their understanding of diversity and inclusion and foster a culture of inclusivity. At Southpaws, we believe that promoting diversity and inclusion in our recruitment processes is critical to our success as an industry leader and desire to be the first choice in expert veterinary care.
OUR TEAM ARE OUR FAMILY
At Southpaws Specialty, Emergency and Referral Hospital, our team is at the core of the loving support and care that we provide to your family pets. We are immensely proud of our hard-working team, some of the industry’s best veterinary nurses backed by dedicated support staff, protecting the well-being and health of our patients around the clock.
